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Take care of your matters easily and safely in the online service - from anywhere and at any time. If there are any bumps in the road, we are here to help you.
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Customer service
Pension and rehabilitation matters: Mon–Fri 9 a.m. – 3 p.m.
Insurance matters: Mon–Fri 9 a.m. – 4 p.m.
Exceptional opening hours 2024
Switchboard
+358 10 284 11
Mon–Fri 8 a.m.–5 p.m.
Insurance sales
+358 10 284 2385
TyEL and YEL insurance purchase and transfer: Mon–Fri 9 a.m. – 4 p.m.
Contacts for media
Ilmarinen’s Communications team serves the media in all questions related to Ilmarinen, investment operations and earnings-related pensions.
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The standard mobile rate is charged for calls made from a mobile phone network, and the local network rate is charged for calls made from a landline connection. There is a fee for queuing.
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Secure message
You can send a secure mail and attachment to our customer service.
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Send an online invoice
Do you wish to send an online invoice to Ilmarinen? Read the instructions here.
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Coming to visit or sending mail to us?
Visiting address for our head office
Porkkalankatu 1, FI-00180 Helsinki
There is no customer service at our head office.
Mail addresses
Pension and rehabilitation matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN
TyEL and YEL insurance matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 2, FI-00018 ILMARINEN
Other mail
Ilmarinen Mutual Pension Insurance Company
FI-00018 ILMARINEN
When in need of a pension insurance
We take care of the pension security of more than a million people – join us.
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Ilmarinen officially
Business ID
0107638-1
Statistics Finland’s Standard Industrial Classification
75302 Mandatory employment pension insurance